Sometimes it can be beneficial for your pup to go back to a previous challenge or restart the challenges altogether. If you are going to be away from home and you would like the challenges to be a bit easier for your pup while you're gone, setting him back a few challenges is definitely an option. Restarting previous challenges can also be a good confidence booster for your pup if he’s having a hard time with his current challenge.

How do I go back one challenge?

Restarting challenges can be done with a simple click in your mobile app. If you scroll through the tiles in the challenge tab of your app, you will see one that says, “Current challenge too tricky?” Clicking this tile allows your pup to replay the previous challenge. Once you click, another tile will appear that asks you to confirm your request.

How do I restart all challenges?

If you want to restart the challenges from the very beginning, head to the challenges tab in your app and scroll down to the “Restart Request” tile. If your pup has been playing for a while, you might have to scroll down a ways to get to this tile. Once you click, another tile will appear that asks you to confirm your request. Once you confirm, the Hub will return to the initial challenge after the end of the next play!

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